Privacy Policy

Last updated: January 2024

Introduction

jolly-drift ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel consultancy services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you voluntarily provide when using our services, including:

• Name and contact details (email address, postal address)
• Travel preferences and requirements
• Passport and identification details (when required for bookings)
• Payment information (processed securely through third-party providers)
• Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfil your travel bookings
• Communicate with you about your enquiries and bookings
• Send travel documentation and itineraries
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (only with your consent)

Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfil our obligations under our agreement with you
• Consent: Where you have given explicit consent for marketing
• Legitimate interests: To improve our services and prevent fraud
• Legal obligation: To comply with applicable laws

Data Sharing

We may share your information with:

• Travel suppliers (airlines, hotels, tour operators) to fulfil bookings
• Payment processors to handle transactions
• Professional advisers and insurers
• Authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

International Transfers

Your information may be transferred to and processed in countries outside the UK for booking purposes. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for seven years after your last booking to comply with legal and accounting requirements.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us using the details below.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

jolly-drift
42 Briggate
Leeds, LS1 6HD
United Kingdom

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.